Refund Policy
Last updated: August 2025
At Ship25, we want to ensure every participant gets value from our program. Please read our refund terms carefully before enrolling.
1. Before the Program Starts
- You may request a full refund up to 7 days before the program start date.
- To request a refund, email hey@ship25.build with your payment details.
2. After the Program Starts
- Once the first cohort session begins, fees are non-refundable.
- Exceptions may be made in rare circumstances (e.g., serious illness or emergencies) at the discretion of the Ship25 team.
3. Payment Issues
- If your payment was charged by mistake or duplicated, we will process a full refund within 7–10 business days.
4. How Refunds Are Processed
- Refunds will be issued to the original payment method used.
- Processing times may vary depending on your bank or payment provider.
Contact for Refunds:
If you have any questions about our refund policy, please don't hesitate to contact us at hey@ship25.build.